July.20.2010 – Something Went Wrong With My HuffPo ‘My Comments’ Tab Overnight?

Dear Huffington Post Tech Department:

There is something wrong with my My Comments Tab today, July 20. 2010.

I went to bed and it was working fine but today a whole slew of my comments are not visible from many different threads.

I will post stats and explanatory image below.

Between July 1st and last night, I:

Made 105 Comments

91 were allowed and posted until today.

14 were not posted

As of today, only 9 of the 91 posted are visible on My Comments tab

Where did my 82 comments go?

I have created detailed images below accounting for the comments from most recent going back to July 1st 2010. 

July 14 16:41:18 to July 20 19:40 PM-      49 Missing Comments

July 1 18:40:17 to July 14 16:41:18-       28 Missing Comments

July 1 14:10:56 to July 1 18:40:17-          4 Missing Comments

July 1 13:27:58 to July 1 14:10:56 – No Missing Comments

July 1 12:18:44 to July 1 13:27:58 –         1 Missing Comment

I can go back farther if you want but since whatever happened, happened last night, it is probably not necessary as it all happened around the same time.

I can give you help to identify the relevant comments individually if you need (or just identify the 14 that were not posted) but I figure someone at HuffPo will know what happened and that is likely unnecessary.

Thanks for your help,

Sage Spencer

 

UPDATE JULY 22, 2010 12:22 AM

My original problem is described above.  It was basically that 82 comments disappeared overnight from my My Comments tab.

I logged on very briefly at some point after I contacted you and I thought it looked like the problem had been solved so I do not now if this is a new problem or if you are working on the My Comments tab system-wide?

But as of now, July 22, 2010 12:22AM, I can only see two pages of comments when they are sorted on the My Comments tab by the sort “ALL”, the oldest page of my comments (though it says it is the newest) and one other page of recent comments (though not my newest)

I will attach explanatory images below though you can just go to:

http://www.huffingtonpost.com/social/SageSpencer?action=comments

try it and you will see it for yourself.

IMAGE ONE: My Comments Tab Sorted by “ALL” and “Newest First” is displaying OLDEST FIRST?

IMAGE TWO: Pressing the right arrow button in IMAGE ONE gets me these quite new comments as opposed to those next in THE timeline?

IMAGE THREE: Pressing the left arrow button in Image Two brings me back to my oldest comments, one of only two comment pages that will display under the sort ALL?

Thanks for your help,

Sage Spencer

 

UPDATE August 2, 2010 2:12 AM

My original problem is described above. 

1. It was basically that on July 20. 2010 I noticed that 82 comments had disappeared overnight from my My Comments tab.

- You corrected that.  Thank you.

2. I then updated you on July 22.2010 that I could only see two pages of comments when my My Comments tab was sorted by ALL.

- You corrected that.  Thank you again.

Now as of August 2. 2010 and since I last contacted you there is a new/similar issue with my comments?

IMAGE ONE: July 27.2010

I have made 718 Comments but only 698 are displaying?  Why are the other 20 Comments Not Displaying?

 

IMAGE TWO:  August 2.2010

Since Image One ABOVE, I have made “1” additional comment.  It does show that I now have 719 Comments (correct) but now only  672 display.  So now 47 are not displaying??

Thanks for your help again,

Sage Spencer

 

UPDATE August 3, 2010 4:39PM

Last time I contacted you, yesterday, I had made:

• 719 Comments - Correct
• Only 672 were being displayed
• 47 were missing from display

As of 4:39PM today, I have now made:

• 724 Comments – Correct
• But now only 640 are displaying.
• Including new comments, I have lost another 32 comments overnight?

Where have 79 of my Comments gone?

Thanks for your help,

Sage Spencer

 

UPDATE August 4, 2010 2:40PM

Last time I contacted you, yesterday August 3, I had made:

• 724 Comments
• But only 640 were displaying.
• Including new comments, I had lost another 32 comments overnight and was then missing 79 in total?

As of 2:40PM today, I have now made:

• 9 new comments since last time I contacted you, 8 of which were posted
• So, ignoring the one comment not posted yesterday would equal my having made 733 Comments now
• My comment profile now says I have made 642 comments and is displaying 639
• So including new comments made (and posted, 8) since I last contacted you, I have lost another 9 comments overnight from display.

Why have I lost 88 comments from display HuffPo? 

Thanks for your help,

Sage Spencer

 

UPDATE August 5, 2010 2:54PM

Last time I contacted you, yesterday August 4, I had made:

• 9 new comments since last time I contacted you, 8 of which were posted
• So, ignoring the one comment not posted yesterday would equal my having made 733 Comments now
• My comment profile now says I have made 642 comments and is displaying 639
• So including new comments made (and posted, 8) since I last contacted you, I have lost another 9 comments overnight from display.

As of 2:54 PM today, I have now made:

• 733 Comments
• My comment profile now says I have made 642 comments and is displaying 613
• So since I last contacted you, I have lost another 26 comments overnight from display.

In Summary

When I first contacted you on this issue:

• July 20.2010:  At least 82 comments had disappeared overnight from my My Comments tab (the 82 I identified were 82 of 91 that were posted between July 1st – July 20th)
• I believe they briefly reappeared
• July 22.2010: Then I could only display two particular pages of comments (my oldest page and one recent)
• July 27,2010: 718 comments made, only 698 displaying
• August 2.2010: 719 Comments made, only 672 displaying
• August 3.2010: 724 Comments made, only 640 displaying
• August 4.2010: Should be 733 comments made but now says 642 made and only 639 displaying.
• August 5.2010: Should be 733 made but now says 642 made and only 613 displaying.

Is there a Gremlin eating my comments?

Thanks for your help,

Sage Spencer

Next Blogum: August 2010